In a strategic move to enhance accommodation capacity for the upcoming Hajj season in 2026 (1447 AH), the Kingdom of Saudi Arabia has officially launched a dedicated online platform that enables licensed hotels and guesthouses in the holy cities of Makkah and Madinah to apply for additional bed spaces. This digital initiative, which is now fully operational, forms a core part of the country’s early preparations to host millions of pilgrims from across the globe.
The announcement, made by Saudi Arabia’s Ministry of Tourism, signals a clear intent to modernize the hospitality sector through advanced digital infrastructure. The service is accessible via the Tourism Activities Licensing Portal, where approved operators can formally request temporary increases in their bed capacity. These requests, once validated, will allow properties to accommodate more pilgrims during the peak Hajj period — a time when demand for lodging surges exponentially.
This development is not only timely but critical, especially as the Kingdom continues to make significant strides in transforming its pilgrimage management systems. The ministry emphasized that the move aligns with Vision 2030, a national roadmap that prioritizes digital transformation and service efficiency across all sectors, including religious tourism. Authorities highlighted that the system aims to provide a seamless, paperless experience for hospitality businesses while ensuring that quality control measures remain in place.
Licensed operators in Makkah and Madinah are required to log into the Tourism Activities Licensing Portal to submit their applications alongside relevant documentation. The ministry assured that the application process has been streamlined to reduce processing time and enhance operational readiness as the pilgrimage season approaches.
Saudi Arabia, known for hosting over two million pilgrims annually during Hajj, continues to expand its infrastructure to cater to the growing number of worshippers. According to data from previous years, accommodation constraints during the Hajj period have often posed logistical challenges. With this new e-service, the government hopes to significantly reduce such pressure, ensuring that pilgrims can focus on fulfilling their spiritual obligations without concerns over lodging arrangements.
KIIN360 gathered that this step by the Saudi authorities is part of a broader commitment to elevate the overall pilgrimage experience through innovation, comfort, and proactive planning. By integrating digital solutions into core tourism services, the Kingdom not only improves administrative efficiency but also sets a new benchmark for hospitality management in sacred environments.
Hospitality operators have been urged to act promptly and complete their submissions well ahead of the 1447 AH Hajj season. With the system already live, stakeholders in the sector are expected to leverage the platform to meet the rising demand and contribute to a smooth and spiritually enriching pilgrimage for Muslims worldwide.