The Chief Executive Officer of ChatGPT’s parent company has expressed astonishment over the high level of trust users place in the AI-powered chatbot. Despite the company’s efforts to emphasize that the tool is not infallible, the CEO noted that many individuals continue to rely on it for sensitive, complex, and even high-stakes tasks.
“I’m honestly surprised at how much people trust it,” the CEO said, acknowledging both the power and the risks of artificial intelligence. While the technology is designed to provide helpful and accurate information, it can occasionally produce incorrect or misleading responses, a phenomenon known as “hallucination” in AI development.
This remark underscores the need for users to remain cautious and discerning when engaging with AI systems, especially in areas such as medical, legal, or financial advice. The CEO reiterated that AI should be viewed as a tool to assist, not replace, human judgment.
The comment has sparked renewed discussions around AI literacy, ethical use, and the importance of transparency in AI development and deployment.
