As preparations intensify for the 2025 Hajj pilgrimage, corresponding to the Islamic year 1446H, Saudi authorities have officially announced a series of critical emergency contact numbers to safeguard the wellbeing of millions of pilgrims expected to converge on the Kingdom for the sacred rites.
The announcement, made by relevant Saudi agencies, outlines a robust emergency response structure that will be operational around the clock throughout the pilgrimage season. The move is part of the Kingdom’s wider efforts to ensure that all pilgrims—regardless of nationality—are provided with swift assistance in times of need, reflecting the country’s commitment to its role as the custodian of Islam’s holiest sites.
Foremost among the contact lines is the unified emergency number 911, designated for all urgent and security-related situations. This number will serve as the first point of contact for emergencies including accidents, security threats, or any life-threatening occurrences. In addition to this, other specialised helplines have been set up to cater to various non-urgent and welfare needs, ranging from health inquiries to logistical support. Importantly, these services are supported by multilingual operators trained to assist pilgrims from diverse linguistic backgrounds, recognising the global nature of the Hajj pilgrimage.
Further boosting the safety infrastructure, the Saudi Ministry of Health has confirmed the deployment of ambulance teams and mobile medical units across all major holy sites, including Mina, Arafat, and Muzdalifah. These teams will be on standby to provide immediate medical intervention where necessary, ensuring timely treatment for any health emergencies that may arise during the physically demanding rituals of Hajj.
For non-medical support, pilgrims are urged to take note of the Guest of Allah Care Center hotline, reachable via 1966. This line is dedicated to assisting with issues such as misplaced pilgrims, transportation challenges, and accommodation-related difficulties. The centre functions as a comprehensive support system designed to ease logistical burdens and enhance the overall pilgrimage experience.
Saudi authorities have strongly advised all incoming pilgrims to save these emergency numbers on their mobile devices upon arrival in the Kingdom and to circulate them within their Hajj groups. Additionally, they cautioned against misuse of these lines, stressing that prank calls or unnecessary queries could potentially hinder prompt responses to real emergencies.
The release of these emergency contacts underscores Saudi Arabia’s ongoing efforts to modernise and improve pilgrimage management through advanced planning and technological integration. With millions of pilgrims expected from across the world, the efficiency of emergency services remains a vital component of a successful and spiritually fulfilling Hajj. KIIN360 urges all intending pilgrims from Nigeria and beyond to take these directives seriously as they embark on one of the most significant journeys in the Islamic faith.
