Faulty Meters, Billing Errors Fuel Surge in Electricity Complaints
Abuja, July 10, 2025 The Nigerian electricity industry is facing a customer backlash, with regulatory bodies reporting a troubling rise in consumer grievances due to faulty meters and billing errors. The Nigerian Electricity Regulatory Commission (NERC) revealed that over 1.22 million complaints were lodged in 2023, with metering issues and overbilling accounting for more than